AREA warmly welcomes the preparation of a European strategy on heating and cooling. Heating and cooling should indeed be addressed in their own right and in a comprehensive way rather than scattered as part of other policies. In this paper, AREA underlines the key role of contractors and their complete neutrality towards technology. In addition to technologies, AREA highlights other aspects to be duly considered in the upcoming strategy, notably the role of refrigerant and the necessity to maintain contractors’ skills and knowledge.